Terms, Policies &
System Compliance
GrowthBrandPoint — Calle del Tinte 7, 02001 Albacete, Spain. All legal documentation governing the use of our services.
Privacy Policy — Plain English
We collect only the data necessary to deliver our web development services: your name, email, phone number, and project details.
We do not sell, trade, or share your personal information with third parties for marketing purposes.
Your data is stored on secure servers within the EU and is retained only for the duration of our business relationship plus legally required retention periods.
You have the right to access, rectify, or delete your personal data at any time by contacting [email protected].
We use essential cookies only — no tracking pixels, no third-party analytics, no advertising scripts.
Privacy Policy
Article 1 — Data Controller. The data controller is GrowthBrandPoint, registered at Calle del Tinte 7, 02001 Albacete, Spain. Contact: [email protected].
Article 2 — Data Collection. We collect personal identification data (name, email, phone number) and project-related information submitted voluntarily through our contact forms or direct communication channels.
Article 3 — Legal Basis. Data processing is based on Article 6(1)(b) of the GDPR — performance of a contract — and Article 6(1)(f) — legitimate interest in responding to business inquiries.
Article 4 — Data Retention. Personal data is retained for the duration of the service agreement plus 24 months for administrative and legal compliance purposes. Data is securely deleted upon expiration.
Article 5 — Data Sharing. Personal data is not transferred to third parties except where required by law or with explicit consent. Sub-processors involved in infrastructure (hosting providers) are bound by Data Processing Agreements.
Article 6 — Data Rights. Under GDPR Articles 15–22, data subjects have the right to access, rectify, erase, restrict processing, data portability, and object to processing. Requests should be directed to [email protected].
Article 7 — Security. Technical and organizational measures include encrypted data transmission (TLS 1.3), access controls, regular security audits, and secure backup procedures.
Article 8 — Contact. For privacy-related inquiries, contact: GrowthBrandPoint, Calle del Tinte 7, 02001 Albacete, Spain. Email: [email protected].
Terms of Service — Plain English
By engaging GrowthBrandPoint for web development services, you agree to the scope, pricing, and timeline outlined in your project proposal.
Payment is due according to the milestones defined in your contract. Late payments may result in service suspension.
All intellectual property developed during the project is transferred to you upon full payment. We retain the right to display anonymized case studies unless otherwise agreed.
Either party may terminate the agreement with 14 days written notice. Work completed up to the termination date must be compensated.
We are not liable for indirect damages, data loss caused by third-party services, or issues arising from client-modified code.
Terms of Service
Article 1 — Scope of Services. GrowthBrandPoint provides web development, server architecture, API integration, security auditing, and performance optimization services as defined in individual project proposals and statements of work.
Article 2 — Acceptance. Engaging our services, whether through written agreement, purchase order, or verbal confirmation of a proposal, constitutes acceptance of these Terms of Service.
Article 3 — Payment Terms. Invoices are issued according to the milestone schedule defined in the project proposal. Payment is due within 14 days of invoice date. Late payments incur a 2% monthly administrative fee. Services may be suspended for accounts overdue by more than 30 days.
Article 4 — Intellectual Property. Upon receipt of full payment, all work product, source code, design assets, and documentation created specifically for the client are transferred to the client's ownership. GrowthBrandPoint retains the right to reference anonymized project data for portfolio purposes unless explicitly prohibited in writing.
Article 5 — Confidentiality. Both parties agree to maintain the confidentiality of proprietary information shared during the course of the engagement. This obligation survives termination of the agreement for a period of 24 months.
Article 6 — Limitation of Liability. GrowthBrandPoint's total liability shall not exceed the total fees paid under the applicable project agreement. We shall not be liable for indirect, incidental, consequential, or punitive damages, including data loss arising from third-party services or client-initiated modifications.
Article 7 — Termination. Either party may terminate the agreement with 14 days written notice. Upon termination, the client is responsible for compensation of all work completed and expenses incurred up to the termination date.
Article 8 — Governing Law. These Terms are governed by the laws of Spain. Disputes shall be resolved in the courts of Albacete, Spain.
Refund Policy — Plain English
If you cancel a project before work begins, you receive a full refund of any advance payment.
If work has begun, refund amounts are calculated based on the percentage of work completed at the time of cancellation.
Completed milestones that have been delivered and accepted are non-refundable.
Refund requests are processed within 10 business days to the original payment method.
Disputes regarding deliverable quality are handled through a revision process before any refund is considered.
Refund & Reimbursement Policy
Article 1 — Right of Withdrawal. In accordance with EU Directive 2011/83/EU on consumer rights, clients may withdraw from a service agreement within 14 days of the initial contract execution without providing justification, provided that work has not yet commenced.
Article 2 — Pre-Completion Refunds. For projects cancelled prior to the commencement of development work, GrowthBrandPoint shall issue a full refund of any advance payments received within 10 business days of the cancellation request.
Article 3 — Pro-Rata Refunds. For projects cancelled after work has commenced, refund amounts shall be calculated proportionally based on the percentage of the total project scope completed at the time of cancellation. Completed and accepted milestones are non-refundable. Refunds for incomplete work shall be processed within 14 business days.
Article 4 — Quality Disputes. In the event of dissatisfaction with deliverable quality, the client shall first engage in a revision process comprising up to two (2) rounds of modifications at no additional cost. Refund requests may only be submitted after the revision process has been exhausted.
Article 5 — Exclusions. Refunds are not available for: (a) work that has been delivered, accepted, and integrated into the client's production environment; (b) third-party costs incurred on behalf of the client (hosting, domain registration, licensed software); (c) consulting and advisory services that have been rendered.
Article 6 — Refund Processing. All approved refunds shall be processed to the original payment method within 10 business days. GrowthBrandPoint reserves the right to issue refunds via bank transfer if the original payment method is no longer accessible.
Article 7 — Governing Law. This Refund Policy is governed by the laws of Spain and the applicable provisions of EU consumer protection directives. Disputes shall be resolved in the courts of Albacete, Spain.